📧 [email protected]

Startup **Operations and Strategy

Leader in London**

I help early-stage founders and startups operationalise their people, process, and product. With a generalist background and over 6 years of startup experience, I’m an expert learner, problem solver, and big-picture thinker. I can quickly apply these strengths to set up processes and strategy for your team to do their best work.

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About

Past Work

Services

Contact

What I do

🧲 Employee Onboarding

I craft bespoke, self-service, and scalable onboarding plans for early-stage teams.

📜 Documentation + Process

I scale remote teams and processes by capturing and organising internal knowledge.

🧭 OKR + Growth Strategy

I help teams create and maintain a clear and measurable company strategy.

🔎 User Research

I help identify the problems to solve so that you build and message the right product.

🎛 Customer Operations

I implement highly-effective CRM tooling from lead management to customer support.

📣 Values and Hiring

I specialise in operationalising values and hiring strategy for early-stage teams.

How I can help you

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Fractional Operations Lead/

Chief of Staff

Founders need to maximise their impact. I take care of all the moving parts of your startup to free up your time to do what you do best.

Learn more:

Fractional CoS/Head of Ops

New Hire Onboarding

Early-stage teams often skip onboarding, leaving new hires missing out on valuable knowledge and context that would help them ramp up and perform faster. I create self-service onboarding plans for early-stage teams with a 5/5 rating and 90 NPS.

Learn more:

Onboarding for Early-Stage Startups

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Offsite Planning

Make the most of your valuable time with an offsite. I create experiences for remote teams to leverage a week in-person to forge connections and momentum.

*Reach out to learn more.*

Recent Content

Great employees join great startups — The Future Kind Collective

How to refresh your startup’s values